Europe & Nature
Europe & Nature is a brand of furniture and home textiles all made exclusively from natural materials, in Europe. Our Swiss-based company sells products which are free from paint and colouring agents and made exclusively in wood or certified plywood. Our home textiles are made from organic cotton. For a home environment free from chemical pollutants.
Information
La Redoute gives you access to thousands of items from partner brands, not only for fashion and deco but also new product categories such as watches, jewellery, electronical household goods and more. Items from our partners are easy to identify: look for the words "Delivered by" in the item description, your shopping basket, or on the order tracking page.
Contact
Partner: Europe & Nature
Brand: Europe & Nature
Registered office: Switzerland
Adress: Le Grand Chemin 82 - 1066 Epalinges – Switzerland
Email: info@europeetnature.ch
Phone: +41 21 862 88 73
Terms and conditions of delivery
Delivery deadine: can vary according to product type, please refer to the product page on our website and app.
Delivery fees: La Redoute own delivery fees apply, please refer to our service page or to our Terms & Conditions.
Our partner delivers the items directly by the date indicated on our website. For items weighing more than 30kg, the carrier will contact the customer. Deliveries are made to the main entrance. The assembly of furniture items or removal of old furniture is not possible.
Deliveries cannot be made to locations where access is difficult (Zermatt, Saas-fee, Riederalp, Wengen, etc.)
How to return an item
Deadline for returns: 30 days
Returns: At your cost
Returns policy: Items must be returned intact, complete and in their original packaging. Note: damaged or soiled items or items which have been worn cannot be returned. In the case of non-compliant returns whether one-off or repetitive, the partner reserves the right to refuse the returned items. In the event of a dispute with the partner, please contact La Redoute.
Preparing your package: Please enclose the delivery slip or indicate your order number on the package.
Adress for returns: Please contact the partner directly for the return details.
Refunds: You will be refunded by the same method you chose when paying for your order. If you paid by invoice the amount refunded will be credited to your customer account.
If you paid for your order by credit card, TWINT, Paypal or Postfinance, the amount of the refund will be credited directly to the respective account within three working days after the return has been registered.
Data privacy
Our partners process personal data for:
- Managing orders
- Managing customer relations in connection with orders
- Managing after-sales service in connection with orders
To exercise your rights of access, rectification, deletion, opposition, portability or limitation of data processing, please contact La Redoute.